Some years back, whilst working in the U.K., I noticed that the word “disabled” was out of fashion. One, and that included me, was “differently-abled”. Hopelessly PC of course and complete nonsense. Differently abled implies that the person afflicted has abilities that others might desire. Right. Hands up all those who might want to fall over more easily. But that’s in the real world. Zimbabwe of course is in another world where these rules don’t always apply and having a disability CAN actually be advantageous.
My Zimbabwe passport expires in April and I’d been procrastinating getting it renewed. It’s been 10 years since I’d jumped through hoops and endured the queues at Makombe Building but things have slowed down a bit at work, my presence is not constantly required there and really I’d run out of excuses. All attempts to download the renewal form on the internet had failed (I’d enlisted the help of others too) and noting that they were open on Saturdays and also having heard that Saturdays were not that chaotic, decided to give it a go. It was inauspicious.
Parking on the street and getting the usual “I’ll look after your car boss” from a hawker of passport folders, I walked in. Having ascertained that Room 3 was the place to buy an application form I discovered that there was no queue. I also discovered that I couldn’t in fact buy a form ($3) until I’d had all my other identification documents certified (birth certificate and National ID) and those offices were closed on a Saturday. I’d have to wait until Monday and come back or get the form from a sub-office in Mount Pleasant (a suburb closer to where I live).
Monday found me at the sub-office in Mount Pleasant. Unfortunately I needed the original of my birth certificate and my ID to purchase the renewal form. Yes, if the internet download site had been working I could have done it for free without any documents! But nobody could tell me why it was not working. I returned later in the week and got the form but ascertained that I needed a new computerised birth certificate and that would require a visit to Market Square in the CBD of Harare. Now I have driven past Market Square and it is straight out of Dante’s Inferno, but with Zimbabwean flavour. Rubbish, touts and endless queues dominate the scenery. I shuddered, was there perhaps another way? Of course there was! An official offered for the princely some of $20 to acquire it for me. It was a no-brainer as the Americans call it. I paid and collected later the next day.
Back to the Makombe building later the next week I mentally fortified myself for long queues and delays. I was pleasantly disappointed. Fast tracked through the first queue due to my disability and not actually finding any other queues to jump, I soon found myself back at Room 3. No, I did not need to buy an application form. But how much did I want to pay for the passport? What, I have a choice? Of course there is a choice; $50 for 6 weeks, $250 for 3 days or $350 for the same day! No, 2 weeks is not an option. Not at all stupid are the Registrar General’s office. They know which option most people are going to opt for and yes, I paid the $250. After only an hour in the Makombe building I walked out assured that my passport would be ready on Monday.
I told the story to Shelton (en Francais). He was more than a bit cynical and told me he knew someone who paid the $250 and it took 4 weeks. In fact another friend who’d paid the $53 ($3 for the form) got it in 2 weeks. I settled down to wait but with a bit of hope as I’d been pleasantly surprised at how well things had gone. It had not been the Makombe building of old.
Yesterday I got a SMS – my passport was ready! Fortuitously I needed to go into town so enlisted the use of a driver from the National Ballet office – parking can be chaotic in that part of town. The parking was easy, the queue formidable and no officials around to fast track me. I guess I will go back this Saturday.